Table of Contents
- ARC vs. Traditional MDM Solutions
- Instant Replay Makes ARC’s MDM Unique
- Examples of Industry Use Cases
- Smarter Device Management Starts Here
This article is the final part of a 4-part series on Sparro ARC’s full range of capabilities for adaptive connectivity and device management, including mobile device management (MDM). Visit https://www.gosparro.com/news/ to read more about our ARC solution.
Managing a fleet of devices at scale is no small task. From troubleshooting issues to maintaining optimal performance, IT teams often face challenges that slow down operations. The task becomes ever more challenging as the use of tablets in industrial settings continues to grow quickly. Sparro’s ARC solution changes the game by offering advanced tools that provide not just oversight but actionable insights.
ARC vs. Traditional MDM Solutions
Most MDM solutions only handle basic tasks like monitoring and updates. ARC takes it further by offering tools built to solve the real challenges you face at scale:
- One Dashboard, Total Control – Manage every device across your organization from one simple, centralized platform. No guesswork, no complexity – just full visibility and control.
- Deploy in Hours, Not Weeks – Eliminate the chaos of manual steps. ARC streamlines the deployment of thousands of devices with tools designed specifically to handle large fleets of devices.
- Secure, Tailored Updates – Push updates to devices safely, ensuring every team member has what they need to perform – without risking security.
- Scale With Confidence – ARC doesn’t just adapt to your business – it grows with it. Customize your strategy to manage hundreds or thousands of devices without disruption.
- Solve Problems in Real-Time – With remote view and control, your team can troubleshoot and fix issues instantly – no downtime, no delays. This Instant-Replay capability is a game changer for device management, supporting fleets, logistics, airlines, and industrial factories.
ARC isn’t just another average MDM – it’s a smarter, more flexible way to handle fleet management.
Instant Replay Makes ARC’s MDM Unique
One of ARC’s standout features is the ability to create instant replays, offering a detailed look at what led to device issues.
To support this, ARC captures screenshots and even video, along with key device health metrics, at the time of a device failure. This provides a more complete picture of what was happening at the time of failure. IT teams can analyze this data to pinpoint the root cause, whether it’s a failing component, a network hiccup, a misconfigured app, or user error.
MDM with instant replay offers unparalleled visibility into device performance issues. This unique capability, combined with ARC’s comprehensive MDM toolkit, helps organizations resolve problems faster, optimize performance, and avoid recurring issues.
Examples of Industry Use Cases
ARC’s MDM capabilities are ideal for industries where uninterrupted device performance is crucial. For example:
- Logistics – Keep delivery route trackers and warehouse devices running efficiently. Analyze replays to identify network or hardware bottlenecks.
- Healthcare – Diagnose and resolve issues with tablets or diagnostic devices remotely before they can disrupt patient care. Instant replays can identify why a critical device failed, allowing teams to act swiftly.
- Retail – Monitor and maintain POS devices to avoid customer-facing delays. Replay insights help uncover connectivity or software issues impacting transactions.
- Hospitality – Manage in-room tablets and service devices to ensure a seamless guest experience. Proactively resolve issues that could affect operations without requiring technicians on-site.
Smarter Device Management Starts Here
ARC’s mobile device management capabilities empower organizations to move from reactive troubleshooting to proactive management. With instant replays and actionable insights, IT teams can identify, resolve, and prevent issues more efficiently than ever before.
Contact Sparro to discover how Sparro ARC can transform your mobile device management strategy.